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Forums / Ecommerce / department deletion results in web crash [4.2.1650]

department deletion results in web crash [4.2.1650]

2 posts, 1 answered
  1. Jochem Bökkers
    Jochem Bökkers avatar
    787 posts
    Registered:
    13 Aug 2007
    15 Aug 2011
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    If at some point a department had products, but it gets deleted (even after the products have been removed from the department prior to deletion) it results in a website crash with the department widget.

    (see screenshot)

    In the sf_taxonomy_statistic table some reference to that deleted department remains, causing the widget to try and search for that department. Open SQL and removing the referenced department is the only solution to resolve the problem.

    The marked_items_count seem to be updated in the db, however on the backend, in the departments view the "Applied to x items" column remains 0 for all departments.

  2. Lubomir Velkov
    Lubomir Velkov avatar
    688 posts
    Registered:
    03 Nov 2014
    17 Aug 2011
    Link to this post
    Hello Jochem,

    Thank you for reporting this bug. I have logged it in our internal bug tracking system and it should be fixed in one of the next service packs. For your discovery you receive 2000 telerik points.

    Greetings,
    Lubomir Velkov
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
    Answered
2 posts, 1 answered