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E-mail Campaigns with Dynamic Subscribers Tracking

5 posts, 0 answered
  1. Andrew
    Andrew avatar
    15 posts
    Registered:
    28 Dec 2012
    28 Jan 2013
    Link to this post
    Hello,

    Is it possible to create campaigns that provide the tracking functionality for dynamically added subscribers, such as those that are the users of the backend?  My interest is using Sitefinity to create an intranet-style site, and all users of the system will be defined as users in the system.  I'd like to construct mailing lists based on those users, and be able to track them from e-mail campaigns.

    Thanks,
    Andy
  2. Veronica
    Veronica avatar
    125 posts
    Registered:
    30 Jan 2015
    29 Jan 2013
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    Hi,

    Thank you for contacting Telerik Support.

    Please note that all subscribers that are added from so called “dynamic lists” are treated as “dynamic subscribers”. That means that they don’t exist for real as a subscribers but as a relation for their properties – Email, First name, Last name, etc. So they are not counted in the statistics and you cannot find them in the count of subscribers per mailing list(s). During sending of a mailing list we check whether we have dynamic relation and we send the mailing list to the corresponding emails.

    So for now we don't have tracking statistics for dynamically added users by design.

    Please accept my apologies for the caused inconvenience.

    Kind regards,
    Veronica Milcheva
    the Telerik team

  3. Denis
    Denis avatar
    105 posts
    Registered:
    27 Feb 2009
    01 Feb 2013 in reply to Veronica
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    Are dynamic subscribers counted toward License subscribers limit?
  4. Darren
    Darren avatar
    12 posts
    Registered:
    22 Jul 2012
    03 Feb 2013
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    Are emails sent to dynamic subscribers counted and tracked in email campaigns. (Things like emails sent, read, links clicked etc)
  5. Bonny
    Bonny avatar
    58 posts
    Registered:
    11 Nov 2016
    05 Feb 2013
    Link to this post
    Hi,

    Denis : Yes, dynamic subscribers are counted toward License subscribers limit.

    Darren : As veronica said - for now we don't have tracking statistics for dynamically added users by design.

    Feel free to contact us if you have more questions.

    Kind regards,
    Bonny
    the Telerik team
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5 posts, 0 answered