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Error accessing Administration Permissions

2 posts, 0 answered
  1. Tristan
    Tristan avatar
    4 posts
    Registered:
    18 Nov 2011
    03 Jul 2013
    Link to this post
    Hi all,

    I'm trying to access my site Administration Permissions and I'm getting the following error:

    Object reference not set to an instance of an object.Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

    Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

    Source Error: 

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
    Stack Trace: 

    [NullReferenceException: Object reference not set to an instance of an object.]
    Telerik.Sitefinity.Services.SecuredModuleBase.GetSecurityRoots() +415
    Telerik.Sitefinity.Web.UI.Modules.Selectors.ModuleSelector.isAccessibleToUser(IModule module) +65
    Telerik.Sitefinity.Web.UI.Modules.Selectors.ModuleSelector.OnPreRender(EventArgs e) +1594
    System.Web.UI.Control.PreRenderRecursiveInternal() +112
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Control.PreRenderRecursiveInternal() +221
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4296



    I'm trying several solutions but so far no luck. 
    Cheers
  2. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    21 Nov 2016
    08 Jul 2013
    Link to this post
    Hi,

    The error "Object reference not set to an instance of an object" you are getting is pretty general, which hardly can give us any clues on what might be causing it.

    Could you please open a support ticket and send us a link to your web site and backend credentials in order to investigate the problem in more depth?

    Regards,
    Stefani Tacheva
    Telerik
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2 posts, 0 answered