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Forums / General Discussions / "Loading Sitifinity Analytics" stalls on Analytics page

"Loading Sitifinity Analytics" stalls on Analytics page

7 posts, 0 answered
  1. BekirSami
    BekirSami avatar
    4 posts
    Registered:
    23 Sep 2010
    19 Aug 2011
    Link to this post
    Gives following error.
    version 4.1.1501
    In App_Data/Sitefinity/Configuration folder DashboardPermissions.config and AnalyticsConfiguration.config files not exist.

    On my current application

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
    Timestamp: Fri, 19 Aug 2011 09:21:25 UTC


    Message: Unhandled Error in Silverlight Application
    Code: 2104    
    Category: InitializeError       
    Message: 2104 An error has occurred.    


    I create new project , now getting following error.

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
    Timestamp: Fri, 19 Aug 2011 09:10:38 UTC


    Message: Unhandled Error in Silverlight Application [Async_ExceptionOccurred]
    Arguments:
    Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.60310.0&File=System.dll&Key=Async_ExceptionOccurred   at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
       at Telerik.Sitefinity.Analytics.UI.Infrastructure.PermissionsService.ApplicationIsConfiguredCompletedEventArgs.get_Result()
       at Telerik.Sitefinity.Analytics.UI.Infrastructure.Services.WcfPermissionsService.ApplicationIsConfiguredCompleted(Object sender, ApplicationIsConfiguredCompletedEventArgs e)
       at Telerik.Sitefinity.Analytics.UI.Infrastructure.PermissionsService.AnalyticsPermissionsServiceClient.OnApplicationIsConfiguredCompleted(Object state)
    Line: 1
    Char: 1
    Code: 0
    URI: http://localhost:7136/ttt/Sitefinity/Analytics

    Thank you .
  2. BekirSami
    BekirSami avatar
    4 posts
    Registered:
    23 Sep 2010
    22 Aug 2011
    Link to this post
    Is there any solution for this problem?
    My current project not include AnalyticsConfiguration.config file to delete for reseting.
  3. Hristo Borisov
    Hristo Borisov avatar
    190 posts
    Registered:
    18 Nov 2016
    24 Aug 2011
    Link to this post
    Hi Hasan,

    Thank you for contacting us.

    Are you performing an upgrade from previous version, or you are starting from a new empty project? It is possible that you haven't updated the ClientBin folder that contains the Telerik.Sitefinity.Analytics.xap with its latest version. Would you send us some further details on your project setup so that we can better address your issue?

    Regards,
    Hristo Borisov
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  4. BekirSami
    BekirSami avatar
    4 posts
    Registered:
    23 Sep 2010
    25 Aug 2011
    Link to this post
    Yes upgraded from ver. 4.1.1395.0 to 4.1.1501.0.

    I created new project in ver. 4.1.1501.0.
    I copied ClientBin files (Telerik.Sitefinity.Analytics.xap,Telerik.Sitefinity.Silverlight.xap) to current project
    but problem has'nt solved.
  5. Hristo Borisov
    Hristo Borisov avatar
    190 posts
    Registered:
    18 Nov 2016
    31 Aug 2011
    Link to this post
    Hello Hasan,

    Can you send us a screenshot of your App_Data/Sitefinity/Configuration folder? It is possible that some backup configurations are left from the previous install that is tampering with the upgrade. If there are no backup files in the configuration folder, please send us the project so that we can reproduce the issue on our end and resolve it as soon as possible.

    Until then please excuse us for the inconvenience and we look forward to resolving your issue.

    Regards,
    Hristo Borisov
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  6. BekirSami
    BekirSami avatar
    4 posts
    Registered:
    23 Sep 2010
    12 Sep 2011
    Link to this post
    I have attached screenshot
    Thanks.
  7. Hristo Borisov
    Hristo Borisov avatar
    190 posts
    Registered:
    18 Nov 2016
    15 Sep 2011
    Link to this post
    Hi Hasan,

    We were not able to reproduce your problem locally, would you send us your project and database so that we can investigate the problem with our development team?

    Thank you for contacting us and please excuse us for inconvenience and long delay in resolving this problem.

    All the best,
    Hristo Borisov
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
7 posts, 0 answered