Phil: The issue with this is that up until you made the announcement of SF4 pricing, you DID cater to this audience. After waiting for over a year for SF4 to find out that over night you're no longer catering to the Small Business market is a real kick to the groin.
I'm not sure we catered to this audience, but the price point did make it a natural fit.
In any event, point taken. I think all of us understood that we were looking at a transition. In 6-months I'm sure I'll have more perspective and a lot of ideas about how this could be handled better. However, we understood that $899 was not going to allow us to create the product & service that we wanted to deliver. We also understood that we had a large community of customers delivering extremely high-value web sites for an extremely low (or in some cases free
) price for small business customers.
For these customers, the small business edition is our compromise. We tried to structure the limitations & price based on the feedback we received from the community. We allowed others to define the requirements of a small business / budget web site. Although, as you can imagine, opinions on this were diverse.
However, this still left our huge pool of current customers. To address this we created a huge number of discounts for current customers. Our sales department (firstname.lastname@example.org) is also working with one-on-one with customers to help them create a migration strategy. Our goal is get all customers on the 4.0 platform. We're giving away thousands of dollars in software during the next few months. I'm not asking for praise, but hopefully you can have some appreciation for the people who championed this cause and Telerik for allowing this to happen.
Which now leads us to the future... There is an understanding that we may no longer be a good fit for these small projects. Web site shops who cater to these budget projects may find that Sitefinity is no longer a good tool for their task. I don't feel good about this, but I'm not sure what to do about it. If we severely compromise this new pricing then we also threaten Sitefinity's future.
Markus.. Phrases like .... just makes me feel like, let's say it mildly: unwelcome. The Garage Developer. I hope this is just some bad phrasing in the heat of all the bashing you are taking at the moment, and not the way Telerik thinks - because this would contradict everything I got to know about Telerik.
I apologize Markus & Phil. It was poorly phrased, as I realized shortly after posting. We do value all our developers and community, but at some level the quote did demonstrate the futility of trying to please an audience that constantly demands more for less.
Gabe Sumner - a proud garage developer
Telerik | Sitefinity CMS