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SiteSync question

2 posts, 0 answered
  1. Aaron
    Aaron avatar
    9 posts
    Registered:
    25 Aug 2014
    11 Apr
    Link to this post

    When I try to access SiteSync "/Sitefinity/Administration/Synchronization" I get a 404 error. I've followed the "Prerequisites and restrictions" documentation, and do not yet see the error in my setup. I believe IIS is setup properly. I double checked the handler mappings for .svc and xamlx. I've deactivated and reactive both the SiteSync module and "Feeds and notifications". I checked the "/Sitefinity/Services" folder and the SiteSync service is there as well. I've also double checked folder permissions.

    I have checked the licensing and don't see an issue there.


    I am running multiple Sitefinity sites on the same server, however this one site seems to have issues with SiteSync. The Sitefinity version is 8.2

    Does anyone have some guidance on what I should check next?

  2. Dimitri Cools
    Dimitri Cools avatar
    80 posts
    Registered:
    29 Sep 2016
    12 Apr
    Link to this post
    Hi,

    Usually when accessing pages in the backend, this is caused by a configuration issue in the environment or incorrect registration of the handler mappings in IIS.

    The following KB article provides information and references on  :
    Accessing pages in the Sitefinity backend throws 404 error

    Some additional checks you can perform:
    - can you see the Staging and Syncing page under the Administration tab? 
    - or accessing it by manually typing it in the browser: Sitefinity/Administration/Synchronization? 
    - are the backend pages for the Site sync module present under Administration -> Backend pages 
    (Sitefinity > Administration > Tools > Staging & Syncing)?

    If you see the backend pages there the issue must be related to the handler mappings, for which I refer to the forementioned KB article and documentation.

    I'll include also this forum thread that also handles about a 404 error when accessing backend pages;
    http://www.sitefinity.com/developer-network/forums/bugs-issues-/pages-in-backend-throws-404-error

    Regards,
    Dimitri Cools
    Telerik
     
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2 posts, 0 answered