+1-888-365-2779
Try Now
More in this section

Forums / General Discussions / Unsubscribe link not appearing

Unsubscribe link not appearing

2 posts, 0 answered
  1. Charlotte
    Charlotte avatar
    2 posts
    Registered:
    17 Dec 2013
    14 Aug 2014
    Link to this post

    Hi

     We are trying to setup a mailing list and we have followed the example in this screencast http://screencast.com/t/lq2BQqYKobpw and in the documentation.

    However the email that the subscriber gets does not have an unsubscribe link in it. Other fields like FirstName are being replaced properly. We have a page with an unsubscribe widget on it and this page is selected in the mailing list.

    The site was recently upgraded from 3.6 to 7.1 if that makes a difference.

    Has anyone seen this before? Any suggestions?

     Thanks

  2. Svetoslav Manchev
    Svetoslav Manchev avatar
    735 posts
    Registered:
    29 Nov 2016
    19 Aug 2014
    Link to this post
    Hi Charlotte,

    This is a known issue logged as a bug in our Feedback portal where you could subscribe for receiving notifications on status change.

    The unsubscribe link is resolved correctly in the e-mail campaign issues, so the users could be able to unsubscribe once the next issue is sent.

    Regards,
    Svetoslav Manchev
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
2 posts, 0 answered