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admin pages are not accessible when i publish to my hosting provider

2 posts, 0 answered
  1. BSDOTNET
    BSDOTNET avatar
    5 posts
    Registered:
    05 Nov 2009
    21 Dec 2009
    Link to this post
    All works fine on my development machine using http://localhost.

    Once i publish to my hosting provider the admin pages are not accessible, i get the log in page and it seems to authenticate then it directs me back to the log in page.  If i enter incorrect credential the validation fires. Is there something i need to change before publishing to a hosting provider.
  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    25 Nov 2016
    21 Dec 2009
    Link to this post
    Hi BSDOTNET,

    If you access the backend for a short period of time and then you are sign out, there could be a problem with allocated application pool memory for your account. If you reach the memory limit the application pool is recicled and you are sign out.  There could be a problem with the  authentication mode at the server level in the web.config. For instance if the following section is missing

    <add name="RoleManager" type="System.Web.Security.RoleManagerModule"/>

    It seems that the problem is related to your host server configuration, so the best solutuion here is to contact them and as what cause the behavior you experiance, since you are able to work the website without problems on your local server.

    Best wishes,
    Ivan Dimitrov
    the Telerik team

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2 posts, 0 answered