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How do I see Errors?

4 posts, 0 answered
  1. Gavin
    Gavin avatar
    20 posts
    Registered:
    06 Jul 2009
    14 Oct 2009
    Link to this post
    Hi,

    I'm trying to roll-out a Sitefinity Community Edition 3.7 site I've created but have encountered problems.

    I'm getting the standard ASP.NET error page which says to use
    <customErrors mode="Off"/>
    to see more detailed errors. I've done this but the same screen appears.

    No new errors seem to be be getting added to the sitefinity.log file either.

    Please can you advise me of how I can obtain error details for the problem?

    In case it helps: The roll-out is to ASPNIX hosting via ftp and their Helm control panel. I've checked all the obvious stuff and had a previous ASP.NET site working without issue. I created the Sitefinity site locally and built up all the content before trying to push live.

    Any help would be gratefully received.

    Cheers,
    Gavin
  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    09 Dec 2016
    14 Oct 2009
    Link to this post
    Hi Gavin Harriss,

    Most probably the custom errors mode is not set correctly. Please check MSDN for more details. Generally Off mode specifies that custom errors are disabled. The detailed ASP.NET errors are shown to the remote clients and to the local host. Another possible reason is if your host has block changing this option.

    Greetings,
    Ivan Dimitrov
    the Telerik team

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  3. Gavin
    Gavin avatar
    20 posts
    Registered:
    06 Jul 2009
    14 Oct 2009
    Link to this post
    Hi Ivan,

    I can confirm that the hosting company has not blocked access to the error page as I removed the Sitefinity site and uploaded a simple test site which did show an error when web.config had customErrors set to Off.

    Perhaps you have a list of hosting requirements for a Sitefinity site regarding permissions etc. I can run past the hosting company to see what the issue might be?

    Cheers,
    Gavin
  4. Gavin
    Gavin avatar
    20 posts
    Registered:
    06 Jul 2009
    14 Oct 2009
    Link to this post
    I found out what the issue was...

    I was editing the web.config file in Helm's file editor and it was swapping all &amp; occurrences with &! Broke the validity of the web.config file.
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4 posts, 0 answered