Knowledge base

  • Error when working with Recycle bin or Comments

    Feb 25, 2015, 08:42 AM
    If your Sitefinity instance is running on .NET 4.0 only, you may experience this error when working with some features such as Recycle bin or content items comments: "Method 'get_Cookies' in type 'ServiceStack.Host.AspNet.AspNetRequest' from assembly 'ServiceStack, Version=4.0.31.0, Culture=neutral, PublicKeyToken=null' does not have an implementation" This error is related to a ...
  • Extend Content Selector with Paging and Sorting

    Feb 23, 2015, 10:02 AM
    Problem: Content selector do not shows all Content Items (including Shared Content Block). Causes: There is more than 50 Items (bug related and logged in the Feedback portal) Solution: - Create e template with the following markup (page size is just example value): <%@ Control Language="C#" %> <%@ Register Assembly="Telerik.Sitefinity" ...
  • "SqlDateTime overflow" error when trying to access Module Builder after upgrade

    Feb 16, 2015, 01:32 AM
    Problem: When trying to access the Module Builder in the Sitefinity backend after an upgrade the following error is shown: Type : Telerik.OpenAccess.Exceptions.DataStoreException, Telerik.OpenAccess, Version=2014.3.1209.1, Culture=neutral, PublicKeyToken=7ce17eeaf1d59342 Message : Batch insert failed: System.Data.SqlTypes.SqlTypeException: SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM.    at Telerik.OpenAccess.RT.Adonet2Generic.Impl.StatementImp.Execute(DbDataAdapter adapter, DataRow[] ...
  • Marketo breaking change causing slow page load

    Feb 3, 2015, 04:59 AM
    Recently Marketo have made changes to their API which can result in slow page load of Sitefinity websites integrated with Marketo. Problem: The problem is coming from the fact that synchronous request are send for every call to Munchkin.munchkinFunction. In other words every time a Sitefinity page is requested ...
  • "Post cache substitution is not compatible with modules in the IIS integrated pipeline" error when viewing page

    Jan 20, 2015, 04:39 AM
    Problem: When a page is opened, a yellow screen is shown with ther error:Post cache substitution is not compatible with modules in the IIS integrated pipeline that modify the response buffers. Cause:This issue is caused by the Visual Studio 2013 feature Browser Links. Solution: ​​Disable Browser Links by ...
  • Images inserted in content are not displayed correctly.

    Jan 16, 2015, 06:37 AM
    In Sitefinity Build 7.2.5320.0 (Hotfix2) we introduced a change to the thumbnails  hash algorithm by switching it from MD5 to SHA1. This breaks the thumbnails in cases where you use custom crop size and EnableImageUrlSignatureTitle is set to true in the configurations. If you upgrade from version lower than 7.2 ...
  • Unable to open Forums Notification Template in Sitefinity backend

    Dec 16, 2014, 08:41 AM
    Issue: A Template not found or not accessible! error message is thrown when you try to open the forum notification templates for edit from the Sitefinity backend by clicking on the Manage text message button for New posts email template or New threads email template (under Content -> Forums -> ...
  • Unable to access dynamic items permissions section after an upgrade to Sitefinity 7.3

    Dec 16, 2014, 00:21 AM
    Sitefinity 7.3 comes with granular permissions for dynamic content items. This requires sites running older versions to go through an upgrade procedure which will modify existing content. Note that this is done asynchronously after the database model has been already changed and site is running. In order to verify the ...
  • Autocomplete renders different html for the SearchBox widget

    Dec 15, 2014, 09:56 AM
    In Sitefinity 7.3 we introduced autocomplete to the Sitefinity SearchBox widget. Now the widget has two modes - with autocomplete turned on or off. The autocomplete is Kendo based and enabled by default. It renders slightly different markup, than the markup of the previous Search box, so there are some ...
  • Products of a specific product type cannot be opened

    Dec 5, 2014, 10:40 AM
    Problem: Clicking on a product in the product in the product list view in the backend, does not open the product for editing. Cause: These symptoms can be caused if the definitions for this product type are missing from the configuration files.  Solution: Sitefinity provides API that allows to easily ...
  • White spaces in front of inline tags are being deleted in Content block widget

    Nov 28, 2014, 03:49 AM
    The issue: When you add some plain text in the Content block's text area (in Design mode) which is not wrapped by a paragraph and then add some styles (for example bolding one of the words) and then press Enter, the space in front of the bolded word will be ...
  • Events Calendar does not show the correct event time after Fall DST end has applied

    Nov 21, 2014, 10:13 AM
    With the end of applying Daylight Saving Time (DST) for 2014 this Fall, we have received several reports about the Calendar view of our Events widget not showing the Events with the correct time. To be more precise, here's the exact scope of this behavior: 1. It concerns only Events created ...
  • Missing styling of tables inside content block on Firefox

    Nov 19, 2014, 03:26 AM
    Problem: Styles inside Content Block using Firefox are not applied. The RadWindow (the ContentBlock wrapper) moves its contents in the DOM when it is opened - i.e. controls declared in its ContentTemplate are no longer in the same place in the markup where they were declared. This needs to ...
  • Unable to access Pages section in Sitefinity

    Nov 14, 2014, 11:31 AM
    Problem: An Object reference not set to an instance of an object error is received if you navigate to the Pages section or you expand a particular page. The problem is caused by a bug in Sitefinity which breaks the integrity of the database with corrupted records for group ...
  • Unable to access Forms when the database is deployed on Azure

    Oct 31, 2014, 12:28 PM
    Problem: If the project in upgraded to Sitefinity 7.2 and the database is deployed on Azure, the Forms list section and pages where form controls is placed might not be available. The following error could be encountered: Enum conversion failed as the property/field is not nullable and no value ...
  • This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms exception

    Oct 24, 2014, 17:25 PM
    Your Windows environment may be configured to use FIPS encryption that is conflicting with some part of the code in Sitefinity.  To correct this you will need to disable the "Local Security Setting System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing" policy in Windows.  Go to Start ...
  • How to fix "Cannot serialize parameter of type 'Telerik.Sitefinity.Web.Services.FoldersCollectionContext'"

    Oct 13, 2014, 02:50 AM
    This KB addresses cases which have experienced an issue, when creating or editing content items using AlbumService in Sitefinity 7.2.5300 - 7.2.5310. We have addressed this problem with Sitefintiy's Internal hotfix build from 3th October 2014 (internal build 7.2.5311) , so upgrading to that or later build will fix the ...
  • Create Product: "Value cannot be null" exception when the project is included into an empty solution in Visual Studio 2013

    Oct 10, 2014, 09:18 AM
      Problem: When a Sitefinity project is opened in Visual Studio 2013 and the debug flag set to true in the web.config file, an exception will be thrown when a new General Product is created in the backend:   Exception:   The problem is caused by a new feature added ...
  • Return Code 0 error when editing dynamic items after upgrade to 7.1

    Aug 15, 2014, 03:07 AM
    After upgrading to Sitefinity 7.1, users are unable to edit child items in hierarchicaldynamic modules. When an item is opened for edit, they user is presented with the Return Code 0 popup: This issue has been resolved in the weekly build - 7.1.5205: http://www.sitefinity.com/developer-network/forums/general-discussions-/internal-hotfix-builds#VAoQSn-Ru0Kv-nkBrecvcA If you are experiencing this problem, ...
  • How to fix incorrectly resolved on the frontend multilingual links to the non-default culture on the frontend in Sitefinity Ecommerce products

    Aug 11, 2014, 04:35 AM
    This KB addresses cases which have experienced the following bug, where inserting links for cultures other than the default in Ecommerce Long Text Fields is causing them to be resolved incorrectly on the frontend. We have addressed this problem with Sitefintiy's Internal hotfix build from 7th August so upgrading to ...
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