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Support Center

Review Documentation
Installation and Administration Guide, User Guide, Developer’s Guide and Many How to tutorials. Open a Support Ticket
Our support engineers will answer as soon as possible. Post in Forums
Our vast community of 500,000+ members are available to you. Get Phone Support
The Phone Assistance Program is available only with our Sitefinity Enterprise Edition License.

Premium Services

Express Remote Assistance

Sitefinity’s Express Remote Assistance is designed to help you solve-on-the-go any questions and problems you face while working on your Sitefinity project. Directly on your machine, our most-skilled engineers and system architects will guide you through to the complete resolution of your issue.

Enterprise Support Program

The program is designed for Sitefinity Enterprise Edition customers. As part of this program, support inquiries are handled by a dedicated team of Enterprise Support Engineers who are qualified to offer prompt technical assistance, best practices, and guidance during the development process.

Site Acceleration Session

The Site Acceleration Session is a premium service included with the Sitefinity Enterprise Edition License. It includes 4 hours of dedicated time with a Sitefinity team developer. You will get advice and recommendations for your specific project.

Developer Certification

The Sitefinity Developer Training and Certification is a comprehensive program designed for Sitefinity customers and partners who would like to develop an expertise with Sitefinity and learn more about the advanced CMS features, capabilities, and unique advantages.

Partner Coaching

Partner Coaching is a form of paid dedicated support, where you can consult with a Sitefinity technical engineer and learn about the best practices in achieving a certain scenario. Partner Coaching is delivered via GoToMeeting®, phone sessions, or onsite.

Implementation and Consulting

When you need tailored solutions for your unique scenario our partners can help. The Sitefinity partner network is a global community with more than 150 leading partners offering a wide variety of on-demand services including project consulting, integration, custom development, design, training and hosting.

What the customers are saying about Telerik support

We have at least two products which have an annual maintenance contract of over $10,000... neither of those comes even remotely close to what Telerik has in terms of support... and I mean NO WHERE close!"

Steve McNiven
Medportal
Sitefinity makes the administration of a web site a pleasure. The most intuitive CMS on the market is backed up by Telerik - the company with simply the best support you can find on and off the web."

Markus Berchtold
Mark Told – Design & Photography
As part of our recent website overhaul, Judge selected Sitefinity for our CMS due to it's support options and development advantage. Sitefinity's support services exceed those of much larger companies."

Daniel J. Lewis
The Judge Group