Why Renew Your Maintenance?
1. Get Technical Support
We offer the best level of technical support service that comes included with the license maintenance. For example, we include 24/7 support service with 30-minute initial response time for business-critical (severity 1) issues as part of the Enterprise license maintenance while other vendors will typically charge a premium. All Sitefinity support engineers have an in-depth product knowledge and are ready to help you.
2. Get Product Updates
Renewing your Sitefinity license maintenance is the most cost-effective way to benefit from the latest technology and product innovation. We have several major releases per year that include new features, numerous improvements and bug fixes. Check out the Sitefinity What’s New Page and Release History Timeline to see what the team has been working on lately.
New product releases are automatically made available in customer accounts for licenses with active maintenance. Thus, saving you the high cost of new license purchases and helping you benefit from the latest Sitefinity version.
3. Get Weekly Bug Fixes
We fix bugs on weekly basis and releases fixes on Fridays, two to four times per month. Our goal with these weekly hotfixes is to help customers and partners address important issues for their specific use case without having to wait for the next service pack or major product update.
The weekly hotfix builds are available to customers who have access to the official product release that precedes and you can review our bug fixing policy for more information.
4. Access to Beta Software and Product Roadmaps
You will be among the first to learn about and play with upcoming product releases and new tools. You will also have an influence on the product roadmap and your feature requests and bug reports will be treated with higher priority.
5. Special Offers and Services
Customers with active maintenance get access to preferential upgrade pricing, special offers and promotions for Sitefinity and other Progress products. Customers can register unlimited number of complimentary non-production domains and domain aliases for licenses with active maintenance.
Do you have questions about your license maintenance?
Contact our sales team
or log into your account to review available renewal and upgrade options.