FAQ

Sitefinity is a development platform for construction and management of websites, community portals, and intranets. Inspired by Web 2.0 UIs, the product delivers top experience for end users, while the flexible architecture empowers developers to be in a full control.

Sitefinity fully leverages the capabilities of the 2.0 framework. Among the key developer benefits are the extensible architecture, fully-exposed API, the easy integration of ASP.NET controls and custom modules, extensive customization capabilities, support for multiple Databases, and more. To review the Sitefinity feature list, please visit this page.

Inspired by Web 2.0 UIs Sitefinity provides an attractive user-friendly interface which enhances the content management experience. Among the key benefits for end-users is the Word-like content editor, search engine optimization capabilities, ready to use modules: news, blogs, lists, polls, etc, drag & drop page editing and more. To review the Sitefinity feature list for business users, please visit this page.

Most of the CMS products either cater to the needs of the developer or just the end-user. In contrast, Sitefinity aims to meet the requirements of all stakeholders. The product delivers top experience for end-users and in the same time provides a flexible architecture which empowers developers to have full control over the application. Some of the key advantages of using Sitefinity are:

• Highly-intuitive Web 2.0 user interface
• Business users can add and modify website content through a controlled approval process
• Rich set of modules and ability to easily create new ones
• Featuring award-winning Telerik UI controls for ASP.NET
• The product’s open architecture allows for extension and diversification
• Reduced technical risk and integration concerns due to freely available trial version for hands-on testing
• Easy and quick implementation

Telerik offers a number of resources that will speed up your evaluation of Sitefinity. We recommend that you explore them in the following order:

1. Review Feature List
2. Take the Sitefinity Product Tour. This product tour will take you through a series of screenshots, grouped in six different categories, highlighting key Sitefinity CMS features and capabilities.
3. Watch the Sitefinity Interactive Tour. This tour is intended for business users and is focused on end-user features. As part of the tour you can watch nearly 30 short videos that highlight the different features and capabilities Sitefinity offers to end-users.
4. Play with the Online Demo.
5. Download the Standard Edition trial from your account.

The documentation is provided with the Sitefinity build, but you can also reference the online documentation here.

Please visit our Showcase Gallery.

Please review our Developer Network.

You don’t need a license key to deploy the software on your testing and development servers. You can access your applications via the IP address (es).

Sitefinity Standard Edition License:
The key for Sitefinity Standard Edition License is generated for 1 top level domain name. There is NO limitation to the number of subdomains.

You can create a LicenseFile in Your Account. The LicenseFile will be sent to your e-mail.

No, you are not allowed to use the RadControls outside Sitefinity. If you would like to use the Telerik RadControls for projects which are not based on Sitefinity, please purchase RadControls for ASP.NET Developer License(s) from the RadControls e-store: www.telerik.com/purchase

The technical support included with each license is as follows:

• Sitefinity Standard Edition Commercial License
  Telerik guarantees a response within 48 hours (Mon – Fri) to your support inquiries. As part of this license you are entitled to unlimited number of support incidents for a period of one year.
• Sitefinity Standard Edition Trial License
  Telerik guarantees a response within 72 hours (Mon – Fri) to your support inquiries. As part of this license you are entitled to 5 free support incidents for a period of 60 days.

 

A support incident is defined a single support issue with the SOFTWARE and the reasonable effort required to resolve it. A single support incident is a support problem which cannot be broken down into secondary issues. A single support incident may involve several phone discussions, e-mails and offline work in order to be resolved. The Customer needs to provide Telerik with detailed information about the problem encountered. Though Telerik Support Engineers will make reasonable efforts to resolve the issue, Telerik does not guarantee any problem resolution.

All bug reports and product feature suggestions are not considered to constitute support incidents

Shortly before your subscription expires in a year after your purchase, we will send you an invitation to renew. We will send you an invitation to renew 4 times: 60 days, 30 days,14 days and 7 days prior to your subscription expiration date. The subscription renewal will cost 30% of the original price of the license and that is $269. In order to renew, login your Your Account and click on Renewals.

You can continue using Sitefinity even after the subscription expires. Your website will remain operational. In case you would like to continue to receive product updates and support, you need to renew your subscription.

Yes, we offer a fully functional trial. In order to download the trial,please logon to Your Account. If you do not have a Client.net account, please register one. It will take only a minute.

The Sitefinity Trial license is perpetual and works without license keys. The Trial License displays a random trial message that will be disabled once you purchase a license for the Standard Edition Commercial License and create a license key for your domain.

There are two cases when you can have several domain names all pointing to the same website:

1. Domain Alias is a domain name that points to another primary domain. For example, if the primary domain name is "original.com" and a Domain Alias is registered for "alias.com", then “http://www.original.com” and http://www.alias.com will take visitors to the exact same pages of the “original.com” website. Furthermore, http://original.com/somefile.html will bring visitors to the exact same page as http://alias.com/somefile.html.
2. Domain Forwarding (URL Redirect) allows redirection of web requests for the parked domain name to content hosted on a different server. In case of Domain Forwarding when a visitor attempts to access the forwarded domain, the web browser automatically redirects to the specified website.

In both cases you would NOT need separate Sitefinity licenses for each domain alias/forwarded domain. In the case of domain aliases, please contact sales@telerik.com with the list of domain aliases, and we will generate additional license keys for you. In the case of domain forwarding, it would be sufficient if you generate the Sitefinity license key for the primary domain name only.

Yes, we offer a 10% discount to qualified government, educational, non-profit, and charity entities, provided that you purchase directly from us.

In order to apply for the discount, please: send us an e-mail from your official e-mail account bearing your signature and tell us in brief about your organization.

After you contact us, we will review your request and get back to you with instructions how to place your order and take advantage of our special pricing options. Please note that special discounts cannot be combined with other discounts.

Telerik offers special $100 discounts to customers who own another Telerik product. This discount can be applied only towards the first purchase of a Sitefinity License

Yes, we offer competitive discounts to customers who are already using other 3rd party commercial CMS solutions and would like to upgrade to Sitefinity. In order to receive the discount, please send a short e-mail to sales@telerik.com and mention the product and license that you own and the Sitefinity License you would like to acquire; our sales team will get back to you shortly with a special coupon code and payment instructions.

Nolics.net 2005 is a productivity tool that can be used to rapidly design database applications. The unique descriptive data modeling allows you to define data object model with less code than is used to define a table in a database.

Nolics.net 2005 is not a Telerik product, it is developed by Nolics Oy, a Finnish company which has been doing object-relation mapping since 1993. Telerik acquired a Redistributable License for Nolics.net 2005 to ship the product as part of Sitefinity version 3.x.

Yes, you can. The Sitefinity Standard Edition License allows you to use Nolics in both runtime and design-time (in Visual Studio).

Nolics.net 2005 is built on DSL technologies and has been developed in close collaboration with the Microsoft® Visual Studio development team in Redmond. The product enhances each stage of the application development life cycle - the .NET application becomes faster to develop, easier to maintain, speedier to modify and more reliable to use. The key benefit of using Nolics.net 2005 is that it will allow you to quickly create new modules for Sitefinity and enhance existing ones.

No, you don’t necessarily need to have Nolics.net 2005 to develop Sitefinity modules. With the Sitefinity Standard Edition License you will be able to use Nolics.net 2005 in design-time to extend existing Sitefinity modules and create new ones more easily and quickly, however you can still build and modify Sitefinity modules without using Nolics.net 2005

No, you don’t need to install Nolics to use Sitefinity. Nolics is integrated in the Sitefinity build and it’s used in runtime by Sitefinity (in both Community and Standard Edition). Customers who own a Sitefinity Standard Edition License, however, will find a separate Nolics download in their Client.net accounts which they should install if they want to use Nolics to quickly extend existing Sitefinity modules and create new ones. By installing the Nolics download they will be able to use it design-time in their Sitefinity Visual Studio projects.

No, you cannot use Nolics outside your Sitefinity projects.

If you have a Sitefinity Standard Edition License you will see the Nolics download in your Client.net account under ‘Downloads.’ By installing the software you will be able to use Nolics.net 2005 in design-time in your Visual Studio projects.

Documentation is provided with the installation and you can also reference the online documentation here: http://www.nolics.net/nolicsnet2005.

The fastest and easiest way to obtain a Telerik product license is through our online store.
You can also make the payment with a bank transfer or send us a check. Before you make the wire transfer or issue the check, please contact us at sales@telerik.com to request an official quote.

Yes, we do. For more information, please visit our Purchase Orders page.

In case you are making the purchase on behalf of someone else (that is, someone other than the payee will be the Telerik Client.net account owner) you can enter his contact info under the shipping details section in the shopping cart and the other person will receive automatically the download instructions (the electronic invoice will be sent ONLY to you).

Our products are delivered electronically through download. Once your payment is processed, you will receive 2 e-mails: one with payment details and another one with the download instructions. If you do not receive the e-mails within 10 minutes, please contact our sales team at sales@telerik.com and tell us about your problem. We will help you out immediately.
If you already own other Telerik products, please send a short e-mail to sales@telerik.com and list the type and number of licenses that you have purchased and the Sitefinity License you would like to acquire; our sales team will get back to you shortly with a special coupon code and payment instructions.