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Edit Download List -> Object Reference not set to an instance of an object

7 posts, 0 answered
  1. Erik
    Erik avatar
    8 posts
    Registered:
    02 Nov 2010
    23 May 2011
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    Sitefinity version 4.1 

    I have several files in three different categories. 
    If I try to display them on my site by using the Module "Download list" I get an Error when the Edit -pop up opens. 

    The first error message tells me: "Object Reference not set to an instance of an object" after clicking OK the error message pops up again, without an error text. 

    Is there a fix? 

  2. Erik
    Erik avatar
    8 posts
    Registered:
    02 Nov 2010
    24 May 2011
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    We installed the newest build today and it looks like the error is fixed, so it doesn't pop up all the time, but after saving and editing the site again the error pops up once in a while. 
  3. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    25 May 2011
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    Hi Erik,

    Can you please enable SVC tracing on your website by adding the bellow configuration to your web.config:

    <system.diagnostics>
      <traceautoflush="true"/>
      <sources>
        <sourcename="System.ServiceModel"
                switchValue="Information, ActivityTracing"
                propagateActivity="true">
          <listeners>
            <addname="sdt"
                type="System.Diagnostics.XmlWriterTraceListener"
                initializeData= "SdrConfigExample.e2e"/>
          </listeners>
        </source>
      </sources>
    </system.diagnostics>

    This will create a file SdrConfigExample.e2e in the root of your project. Please try navigating to pages and see the service fail. Then send us the trace log, we will examine it and determine why the service is failing.

    Kind regards,
    Victor Velev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  4. Erik
    Erik avatar
    8 posts
    Registered:
    02 Nov 2010
    26 May 2011
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    Here is my tracelog. 

    Thank you for the help! 

    You have to rename the file in order to view it. 

  5. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    26 May 2011
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    Hello Erik,

    Could you please try and attach the image again, because your post does not contain any attached data.

    Regards,
    Victor Velev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  6. Erik
    Erik avatar
    8 posts
    Registered:
    02 Nov 2010
    26 May 2011
    Link to this post
    SInce I can only upload pictures in the forum, I will open a support ticket. 
  7. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    26 May 2011
    Link to this post
    Hello Erik,

    Thank you for supplying the information but the tracelog is hardly readable in this way. Please check the KB article which shows in more details what you have to do:

    http://www.sitefinity.com/devnet/kb/sitefinity-4-x/tracing-web-services-exceptions.aspx

    and send us the .e2e file.

    Regards,
    Victor Velev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
7 posts, 0 answered