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Errors Saving, Approving and Publishing after Upgrade to 8.1

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3 posts, 0 answered
  1. Jared
    Jared avatar
    122 posts
    Registered:
    04 Apr 2013
    05 Nov 2015
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    We recently upgraded from 5.4 to 8.1 and users this week have experienced some errors trying to save items as drafts, approving items or publishing them.  They get a message saying "Row not found: .......".  I have attached an image for reference.  The issue has happened on News items, but also has been discovered when working with Images.  To my knowledge the users have not had to do anything with any other content.  When we performed our UAT in our test environment, we did not see this.  The message in our log file states "An exception of type 'Telerik.OpenAccess.Exceptions.OptimisticVerificationException' occurred and was caught."
  2. Kaloyan
    Kaloyan avatar
    272 posts
    Registered:
    06 Feb 2017
    10 Nov 2015
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    Hi Jared,

    You have already opened a support ticket for this issue. When a solution is found, feel free to share it with our community.

    Regards,
    Kaloyan
    Telerik
     
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  3. Jared
    Jared avatar
    122 posts
    Registered:
    04 Apr 2013
    10 Nov 2015 in reply to Kaloyan
    Link to this post
    Yes I have and I am not getting any good response from support ticket.  
3 posts, 0 answered