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Problems with RSS feeds across different browsers - especially IE

2 posts, 0 answered
  1. Ashley
    Ashley avatar
    6 posts
    Registered:
    10 May 2011
    04 Jan 2012
    Link to this post
    Hi,

    I was wondering if somebody could help me with an issue i've got with a new RSS feed I set up for my blog. The blog is www.etax.com.au/blog and I've created the rss feed and added it to the right side column.

    I have been testing it across most browsers. It works fine in Firefox and Opera... when I click on the feed, I am linked through to the subscribe page in both browsers. I haven't bothered with Chrome as I understand it doesn't have a default reader built in.

    However, during testing I encountered issues in both Internet Explorer 9 and Safari.

    IE9: whenever I click the link in IE9 the page feeds page simply reloads and adds an extra /Feed/ into the URL... continually clicking on the RSS icon continues to add extra /Feed/ to the URL.

    Safari: When I click on the feed in Safari I am taken to the "feed" page but there are no articles that show, even though we've published 20+ blog entries.

    Any help that anyone can provide, especially with my problems in Internet Explorer would be greatly appreciated.

    Thanks,

    Ashley
  2. Sonya
    Sonya avatar
    205 posts
    Registered:
    09 Dec 2016
    04 Jan 2012
    Link to this post
    Hello,

    Please try the following steps:
    1. Go to Administration>Feeds & Notifications and select your RSS feed.
    2. Click on Actions link and select Run.
    Check whether or not the articles have appeared.

    In case the steps above dont help try to delete and then recreate your RSS feed.

    Regards,
    Sonya
    the Telerik team
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2 posts, 0 answered