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Newsletter SMTP Problem

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2 posts, 0 answered
  1. Chong
    Chong avatar
    1 posts
    Registered:
    28 May 2009
    05 Apr 2010
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    We keep trying a valid SMTP account to try and send out a newsletter. Keep getting a 'Failure sending mail' error. Any ideas on whey this would not work.
  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    12 Sep 2017
    05 Apr 2010
    Link to this post
    Hello Chong,

    Check whether there is any useful information in the sitefinity's error log located under App_Data folder. You could also take a look at Newsletters module not sending e-mails . Then newsletters module uses WebService, so make sure that something has not block it.

    Regards,
    Ivan Dimitrov
    the Telerik team

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2 posts, 0 answered