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Cannot Open and view PageTemplate

7 posts, 0 answered
  1. Jae Hong
    Jae Hong avatar
    29 posts
    Registered:
    07 May 2012
    22 Mar 2013
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    Could anyone please help me to solve this issue? I cannot go and open PageTemplates.

    Error message: No row for Telerik.Sitefinity.Pages.Model.PageData('sf_page_data')
    GenerikOID@52ea5498 PageData
    Content_id=7b50a781-dc7b-434d-8d7e-5f370fbee5c5 NOTRES

    Sitefinity version is 5.3
  2. Jae Hong
    Jae Hong avatar
    29 posts
    Registered:
    07 May 2012
    27 Mar 2013 in reply to Jae Hong
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    I looked at backend page(http://..../Sitefinity/Design/PageTemplate/Action/Edit) and a message is shown as below:
    "An item with the same key has already been added. "

    Please help me, Sitefinity team~!
  3. Atanas Valchev
    Atanas Valchev avatar
    414 posts
    Registered:
    04 Jan 2016
    27 Mar 2013
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    Hi,

    Would it be possible to go to Data section of the Administration -> Settings -> Advanced menu. And set "Enable Data Caching" to false.  After that restart the application and try again, please.
     

    Kind regards,
    Atanas Valchev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  4. Jae Hong
    Jae Hong avatar
    29 posts
    Registered:
    07 May 2012
    27 Mar 2013 in reply to Atanas Valchev
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    Thank you for the response. I already set "Enable DataCaching" to False and restarted app, but error message still shows. I have two templates and the massage shows twice.
  5. Atanas Valchev
    Atanas Valchev avatar
    414 posts
    Registered:
    04 Jan 2016
    27 Mar 2013
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    Hello,

    Would it be possible to open a support ticket and in it, include a copy of the project files and backup of the database, please?  We will investigate the problem locally.

    Thank you in advance. 

    All the best,
    Atanas Valchev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  6. Jae Hong
    Jae Hong avatar
    29 posts
    Registered:
    07 May 2012
    27 Mar 2013 in reply to Atanas Valchev
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    How can I send db and project files? db size is 1G and vs project size is 300mb
  7. Atanas Valchev
    Atanas Valchev avatar
    414 posts
    Registered:
    04 Jan 2016
    28 Mar 2013
    Link to this post
    Hello,

     When you open a support ticket, we will provide a secure FTP for you to upload the files.

    All the best,
    Atanas Valchev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
7 posts, 0 answered