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After upgrading to 3.7SP4 can not view user profile or create user

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2 posts, 0 answered
  1. tjuncewicz
    tjuncewicz avatar
    5 posts
    Registered:
    14 Nov 2006
    28 Mar 2012
    Link to this post
    We just upgraded from Sitefinity 3.2 to 3.7SP4. All is fine except I can not create a new user or view a user profile (I am able to delete a user though).

    I receive the following error:
    Exception Type: System.NotImplementedException
    Message: The method or operation is not implemented.
    Source: Telerik.Libraries
    Stack Trace: 
       at Telerik.Libraries.WebControls.ButtonSelector.DefaultTemplate.InstantiateIn(Control container)
       at Telerik.Libraries.WebControls.ButtonSelector.CreateChildControls()
       at System.Web.UI.Control.EnsureChildControls()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    ------------------------------------------------------------------------------------
  2. Boyan Barnev
    Boyan Barnev avatar
    1429 posts
    Registered:
    02 Jan 2018
    02 Apr 2012
    Link to this post
    Hello,

    Can you please let us know if you have upgraded directly from 3.2 to version 3.7? Please note that the officially supported upgrade path recommends going through all major versions in order to have seamless upgrade. Judging by the exception it looks like a required template might not have been replaced during the upgrade or the application pool identity dopes not have proper rights over it. Can you please take a look at this and this forum threads, I believe you might find them useful. If any issues persist, please do not hesitate to let us know.

    Regards,
    Boyan Barnev
    the Telerik team
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2 posts, 0 answered