Thank you very much for your request. It shows true concern and care about the community and the way we help each other.
The truth about the slowed down responses for the 3.x version questions is indeed the support being done on the 4.x. We have taken some actions to improve the support services in general. You as a partner will see the benefits first, but I cannot tell more at this point. We will keep supporting 3.x until we see no reason to do it.
As for your ideas about the community and the forums, we've been having internal discussions on similar and same ideas for quite a lot of time. Such change is not trivial for us though, although we are looking in this direction. Most probably, such changes will appear slowly on regular intervals of time.
I really liked the idea about the wiki-approach, with one exception - all samples should go through moderation. When we teach someone on Sitefinity, we should do it in the right way - no hacks, no solutions that work halfway. We may have a section for all kinds of clever workarounds, but these are still workarounds. I'll discuss this with the team for sure.
I am updating your Telerik account with some points for your time and willingness to improve our system.
Thanks a lot, and let me know if you have any further thoughts.
All the best,
the Telerik team
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